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中餐厅咨客 Chinese Restaurant Hostess

更新时刻:2019-08-05 14:14
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人投递简历
薪资:面议
年终奖,双休,五险一金,包食宿,有年假

职位信息

职位性质:全职
年纪要求:22-35岁
unibet网址人数:3人
职位类别:收银员/营业员/服务员
性别要求:不限
作业区域:
学历要求:不限 (及以上学历)
作业经验:一年或以上 

职位描绘

1. Follow hostess opening & closing checklist thoroughly.

恪守服务人员开门和关门的注意事项

2. Check in servers and other associates for uniform.

查看自己的服务,监督其他职工的着装状况。

3. Maintain guest flow charts to track number of guests to each station and in order to track volume per hour.

记录下各个区域的客人数量,以计算每小时,各个区域的客流量。

4. Ensure that the front of the restaurant is always covered.

确保餐厅前一向有人在岗。

5. Ensure that the front of the restaurant is spotless at all times.

确保餐厅前的洁净。

6. Check on every table to ensure that it is clean, spotless and fully setup and that all silverware and glassware is spotless before any guests are seated at the table. In addition, check to ensure that all chairs are free of crumbs and that the carpet is spotless.

查看桌椅是否洁净,安置是否规整,银质餐具,玻璃杯是否沾有污点。别的查看椅子和地毯是否洁净。

7. Check on guests to get feedback on the quality of their meals, service, etc. and share any problems that arise immediately—inform supervisor and manager immediately, but try to take care of the problem at once.

了解客人对食物和服务质量的反应。参加处理突发事件---马上告诉领导和司理,一起着手处理问题。

8. Schedule servers for breaks, etc. in conjunction with the supervisor and depending on business volume.

本来组织为上班的作业人员,如需度假等,须和管理者商洽,并且要考虑到是否处于商业旺季。

9. Pitch in and help in service whenever the need arises.

有必要时,须帮忙其它事项。

10. Have an excellent knowledge about the city, the signals, methods of transportation, etc. in order to be able to converse with customers, give helpful suggestions, etc.

对城市,标志信号,交通换乘方法都有所了解,以便在与客人谈及时,给予有用的主张。

11. Be thorough in knowledge of the Hotel, services offered, operating hours of all F&B outlets, etc.Have an excellent knowledge about wines and different items on the menu in order to be able to help guests, answer questions, and give other suggestions.

有丰厚的酒类常识,对菜谱中的事物有所了解,以协助客人在用餐或点餐时,答复他们相关的问题,并给予有用的主张。

12. Communicate all necessary information to incoming hostess and supervisor, and record all messages in the hostess communication log.

与服务生和管理者相互沟通必要了解的信息,或许把信息记录在职工联络册上。

13. Work with the cashier and relieve cashiers on break.

歇息时段,协助收银,减轻其担负.。

联络方法

提示:在应聘过程中用人单位以任何名义向应聘者收取费用都归于违法行为!

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41%

简历处理率

6

在招职位

2

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